More flexible,
more smart

Smartly match more business scenarios, cover full business processes, improve your internal collaboration, achieve real efficiency gains

Improve efficiency for these scenarios

Customer consultation

Customer self-service

Manual service

Task tickets assignment

On-site services

Customer testimonials

You can quickly configure an efficient and usable work order process, configure once for multiple use

Triggers allow urgent tasks to be prioritized

SLA allows for quick response to important tasks

Proactive alert function allows tasks to be completed efficiently

Wherever a customer has a new requirement, they can create tasks immediately

Everyone in your company can use our system to solve customers` problems

Our system has been connected with our livechat, call center, chatbots and other products

You can also connect your own company's system to our system to get higher service efficiency

Multi-Channel response

Apps, WeChat, small program, email, SMS and other channels can receive notifications from the ticketing system
Flexible management

You can query and configure tasks at any time, or export the forms to reduce the management costs of your business
Multiple data interfaces

We provide different data interfaces that you can link according to your needs to achieve true interoperability of data
Multi-dimensional reports

You can view the data in different service scenarios in the report and analyze the efficiency of the service in multiple dimensions